Faulty Washing Machines: Repair or Replace?

Faulty Washing Machines: Repair or Replace

It is often said that we live in a throwaway society and this couldn’t be truer in regard to consumer goods. Due to the advancements of technology, these goods and appliances are often cheaper and more cost effective to replace, but there are still times when you should consider a repair. This is especially the case in appliances such as washing machines which aren’t as complex.

To help you decide, we’ll give you a few pointers arming you with the knowledge required, allowing you to make an informed decision on whether to repair or replace your washing machine.

Is It Under Warranty?

This is the first thing you should check. There will usually be two types of warranty provided with any appliance; one provided by the retailer and one by the manufacturer.

In the event of the washing machine being less than one year old, you should consult the retailer from where it was purchased. Their responsibility will be to offer a repair, and if it can’t be repaired then they will have to replace it. Make sure you go in armed with knowledge of your consumer rights to avoid any frustrating conversations.

If the event the washing machine is older than one year, the duty of responsibility will usually fall to the manufacturer. Give them a call and request they pick it up at your convenience for repair. Most manufacturer warranties will be around five years in duration from the time of purchase.

Faulty Washing Machines: Repair or Replace

Fault Diagnosis

If the warranty option isn’t available to you then you will need to arrange for repair yourself. Start by making a note of the fault and performing a web search for other owners having similar problems.

There will usually be a recognised fix which will involve the replacement of a specific part. If the symptoms sound the same as your fault then make a note of the required part number and order one. Once it arrives, find an online guide and how a go at fitting it yourself.

Repair Specialists

If the repair required is beyond your technical ability then consider calling a home appliance repair specialist. They will be able to diagnose the fault and then order the required parts and make any needed repairs. Companies that provide washing machine service in Birmingham and the Midlands are common so you’re sure to find someone suitable. Costs can vary greatly so shop around.

It’s Time to Replace

If you’ve been quoted £150 to repair your washing machine but its 7 years old and a new model is only £200, you might find yourself better off just disposing of the old one and buying a new one. You might even be offered the machine’s scrap value if you take it to the right place.

The choice is yours but you will need to weigh up the pros and cons of each option. The overall condition and age of your machine should be taken into consideration before deciding on a course of action.

If it is time for a new one, you will likely end up with a more energy efficient model which can only be regarded as a win.